You have 14 days to initiate a return from the date an order is delivered. This includes international orders. We will not accept returns/exchanges if the item has been washed or worn.
All returns/exchanges must be sent back within 14 days of receiving your return shipping label. Returns that are not sent back within this window will not be accepted.
Returns for store credit will receive a credit in full of the value of the returned item. Your store credit will never expire and can be used toward anything on our site. Returns for a refund to the original payment card will incur a handling fee of $14. Please note that shipping charges from your order are non-refundable.
Please allow time to process your return or exchange. We will wait to ship out the new exchange order once we receive and process the original item. For both returns and exchanges this process may take up to 2 - 3 weeks. Currently, we only offer exchanges for the same item. If you want a different item please complete the return process for a refund or store credit, and then place a new order.
DISCOUNTED ORDERS (final sale)
All orders placed for 20% off or greater are ineligible for store credit, refund or exchange.